Terms of Use

1. Service

Shadow Counsel provides transcript-based meeting analysis, workspace storage, and related participant insight tools for professional and business use.

2. Eligibility and accounts

• You must be legally able to enter into these Terms.
• You must provide accurate account and contact information.
• You may only register email addresses you control or are authorized to use for sign in.
• You are responsible for activity that occurs through your account.

3. Acceptable use

You may not use Shadow Counsel to:

• break the law or violate the privacy, confidentiality, or rights of others;
• upload or submit content you do not have the right to use or disclose;
• send spam, abuse email verification flows, or automate fraudulent sign-ups;
• probe, disrupt, reverse engineer, or interfere with the service or its users;
• upload malware, deceptive content, or content intended to harass, threaten, or harm others.

4. Your content and permissions

You keep ownership of the transcripts, notes, and other content you submit. You grant us the limited rights needed to host, process, analyze, store, and display that content as part of providing the service.

You represent that you have the right to submit the transcripts and participant data you provide, including any rights, permissions, notices, or lawful basis required under applicable privacy or employment laws.

5. Transcript and participant responsibilities

• Do not upload transcripts, meeting notes, or personal data unless you are authorized to share them with Shadow Counsel.
• Do not use the service for unlawful surveillance, covert monitoring, or deceptive collection of personal information.
• If your organization requires notice or consent before meeting analysis, you are responsible for obtaining it.

6. Email and authentication

We may send transactional emails needed to operate the product, including one-time verification or sign-in codes and account-related notices. We do not currently offer marketing newsletters through the product.

7. Availability and changes

We may update, improve, suspend, or discontinue parts of the service. We do not guarantee uninterrupted availability or that every analysis output will be accurate, complete, or fit for a particular decision.

8. No professional advice

Shadow Counsel provides software-generated analysis and organizational insight. It is not legal, HR, compliance, mental health, or employment advice, and it should not be the sole basis for personnel or legal decisions.

9. Suspension and termination

We may suspend or terminate access if we reasonably believe you are violating these Terms, creating security risk, abusing the service, or exposing us or other users to legal or operational harm.

If you stop using the service or want your account closed, you may contact hello@shdwcounsel.com to request account closure and deletion of associated saved workspace data, subject to any legal, security, fraud-prevention, billing, or recordkeeping obligations that require limited retention.

10. Limitation of liability

To the maximum extent allowed by law, Shadow Counsel is provided on an “as is” and “as available” basis. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising from your use of the service.

11. Contact

Questions about these Terms can be sent to hello@shdwcounsel.com.